Hi all,
For a Customer, we have configured NCM for around 600 devices in our Solarwinds tool. We have a scheduled back up running in Solarwinds for all these devices on a daily basis (during midnight), thus we backup the startup and running configs daily. And after the back up activity was completed we receive a completion report. The issue we are facing is, the NCM fails to take the Running Config Back up for most of the device during the scheduled backup activity. But when i try downloading the running config for those devices individually, i was able to download.
Example: Consider we have Router1 in our network. When i see the completion report that i received from solarwinds, it says for Router1 that "ERROR: Cannot download Running config : Connection Refused by 10.104.8.20" [At this time the for Router1 Startup config was downloaded by the scheduled backup activity]. But when i login to my NCM and try to download the running config of Router1, i was able to download.
NOTE: This was not the case for all the devices. Only some of them are having this issue
Your suggestions on this will help !!!!!!
Regards'
Vignesh Pandurangan