We use Outlook (Office 365) as our email system and are using WHD 12.1.0 on OS X. The problem is that whenever a user or tech submits a Note via email, each carriage return is doubled in the Note after it gets to WHD.
For example, if an email looked like this when sent to WHD to become a Note:
My monitor issue isn't that it's completely dark.
After about 15 minutes, it just starts to go dim.
Much appreciation for any help that you can provide.
Thanks,
Bob
Assistant to the Director
In the actual WHD interface, the Note text looks like this:
My monitor issue isn't that it's completely dark.
After about 15 minutes, it just starts to go dim.
Much appreciation for any help that you can provide.
Thanks,
Bob
Assistant to the Director
It makes the Notes extremely long, especially when people have multi-line signatures on their emails.
The emails themselves are fine: they show up properly, with no extra carriage returns when people are CC'd, and in the sender's Sent Items.
Is there anything that I can do on the WHD server to fix or work around this?
Thanks,
John