Help with SWQL query for getting Nodes.CPULoad value out of TriggerQuery...
I want to put into the trigger action notification as a variable; in this case I want the Nodes.CPULoad 95 out of the TriggerQuery. Can you do it with SWQL query? SELECT TriggerQuery FROM...
View ArticleHelp creating policy rule to match banner in Cisco config
I am having trouble writing a rule that will match the text in a login banner for Cisco devices. I have tried both the string search and regex but have not had any luck. This is the banner section of...
View ArticleFeature Request Report Conversion Helper Report Writer to Web Report
Dear Thwacksters, I do not know how many of you use the Web Based Report Writer but I do not as often as I use the Report Writer. The problem with Report writer is you cannot take advantage of the...
View ArticleSo who will win the Superbowl this year?
The mid-westerners are cheering for the ponies with the Colts, while the great north-west folks are rooting for their birds "Go Seahawks". The northern fans are on the "Packer" wagon with their cheese...
View ArticleCustomize Boxes on Dashboard
Provide users the ability to customize the boxes on the dashboard e.g. DB Instances, Wait Time, Query Advice, CPU, Memory, Disk, Sessions. The example given was "Failed Jobs"
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VNC Connection Enhancements
Even the Free VNC viewers include these features, Dameware MRC should have the same when using VNC. It is used heavily in our environment in cases where MRC Service cannot be ran (WinPE for example)....
View ArticleExpand Dependencies to other Alerts
Please allow for dependencies to function with alerts like High Packet Loss, so that if a parent object is experiencing packet loss we do not get alerts about the packet loss to the child objects.
View ArticleInterested in Better Cisco Switch Stack Monitoring?
We are. If you are too, I have a small request. Although we have our own lab gear, it's incredibly helpful to get data from representative deployments in the field. If you have one of the following...
View ArticleTracking IT Projects in WHD
I'm new to setting up Web Helpdesk, but is there a way to track long term projects separately from common, daily tickets? I wouldn't want end users to be able to create ticekts set as projects, I'd...
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Network Atlas - Bring to Front/Send to Back.
Hello, I'd like to see a Bring to Front/Send to Back feature in Network Atlas. I've created a map with link utilization giving a visual representation of major WAN connections but there are two...
View ArticleNPM 11.5 RC released?
Was the RC for this released? I downloaded what I thought were the bits from my portal on Monday, but they aren't in there anymore. I've noticed after installing it, the Orion Global Search is no...
View ArticleJava 7 to Java 8 Upgrade Package
How do I release a package that upgrades systems with any version of Java 7 to the latest version of Java 8 (currently u20)? Is it sufficient to edit the applicability rules of the "Java Runtime...
View ArticleNetwork Sonar Discovery Automation
This would potentially be quite a large update to the current discovery system but would make it an extremely more powerful tool that can be made as complicated or as simple as needed by the...
View ArticleF5 - Is there a way to monitor up/down status of Virtual Servers, Pools, and...
Hello, I am wondering if there is a way to monitor the up/down status of virtual servers, pools, and the pool members on an F5 device. I am very inexperienced with MIBs and OIDs, but am willing to...
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Network Atlas - Link Status Issue
OK - perhaps I have failed in my search attempts. If this is the case and the "right answer" is "RTFM - look here" I'll apologize for the search fail - and will be grateful for the pointer. That said...
View ArticleAgent for Monitoring Linux/Unix Operating Systems
There's already a Windows Agent in the works for SAM that addresses most of the limitations associated with Agentless monitoring of WIndows hosts. What about an Agent that addressed the same/similar...
View ArticleFailover ASA devices
I cannot import both ASA devices in a failover pair because the names are the same. Do we need to import both?
View ArticleAbility to link tickets
Request the ability to link tickets (parent with children) regardless of the ticket type. Need to be able to link multiple service requests tickets without changing the ticket types to problem &...
View ArticleLink Client and Primary Ticket Information In Cascaded Tickets
The scenario: Using a process to create a set of tickets/requests based on a certain request type or Custom Fields.Example: We have an internal procedure established for new employee onboarding. We...
View ArticleMultiple Tasks On One Ticket
I've seen variations of this discussed but couldn't find a feature request for it. The ability to track several ticket related tasks on one ticket would be very helpful. I realize we can create tasks...
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