Helpdesk Questions
I recently searched through some helpdesk call logs and noticed some very funny questions that have been asked. See if you have had some of these or leave a comment for Other.
View ArticleDoes Solarwinds have a Capacity Planning tool for Databases?
Solarwinds recently release Database Performance Analyzer but I'm wondering if this tool can do Capacity planning for DB or which other tools exist? Thanks for your help
View ArticleDeploying Virtual Appliances
Are you comfortable with deploying virtual appliances? We're discussing ways to deploy new products that may interact with your NPM (and other SolarWinds) deployments and one of our options is a...
View ArticleWhy do you need more than NPM's interface traffic and NTA's flow analysis
We recently saw that "Cisco NBAR support" was voted #1 enhancement request for NTA - the Network Traffic Analyzer.Above and beyond NBAR, we are wondering what are your most important needs for advanced...
View ArticleEmails disappear after being processed by Alert Central
I have noticed that the majority of emails sent to the mailbox for Alert Central are just being deleted. In particular all of our VMware alarms are being deleted. I have deleted all Alert Sources and...
View ArticleAlerts for unreachable devices
Hi, I would like to know if we can generate alerts on a device which is unreachable from Solarwinds instance. The device can send event/traps directly or through a third party tool. Is this possible by...
View ArticleNetwork Topology Mapper supersedes Network Atlas, your thoughts ?
If SolarWinds did decide to supersede Network Atlas with Advanced Network Topology Mapper (NTM), and become a powerful mapping desktop application for creating dynamic & custom maps using NTM...
View ArticleDoes your organization use Mobile Device Management or MDM?
With the explosion of smart mobile devices, both tablets and phones and end users wanting to connect them for email, remote access (VPN), wireless etc. How are you handling this? Does your...
View ArticleResponding to alerts on an Android phone
It looks like my SMS responses to Alertcentral alerts on my Android phone do not include / quote the original message when I reply, which means that Alertcentral isn't able to match my responses to an...
View ArticleHow does encrypted traffic, impact the effectiveness of your Advanced Traffic...
If you run an Advanced Traffic Analysis product, we are interested to hear about how impacted it is by encrypted traffic.Example of these products/technologies: NBAR, Flexible Netflow, nProbe, Riverbed...
View ArticleAutomated port shutdown - what would be your reasons?
There was a feature request for a UDT recently for an automated port shutdown, if the connected endpoint is on the "black list".What would be your other reasons, for which would you want to shut down...
View ArticleModify Alert Central Weekly Alert Parameters
This is one of those"I can't use Alert Central without a feature I need first"Our first line of defense (i.e., who gets notified first), is almost always SMS. Therefore, we have all the SMS addressing,...
View ArticleMobile App with Push Notification
For some people, SMS is actually more difficult to set up than it's worth, and some sort of mobile app (for iOS, Android, Blackberry) would be an alternative, similar to what Mobile Admin does with...
View ArticleServ-U Linux Database Integration Problem
Hello all. I am trying to set up a Serv-U HA environment running on Linux. To do this I am trying to configure ODBC database integration to a MS SQL database. I am following the database integration...
View ArticleAlert Central granular permissions
So I noticed that the only categories created for people using alert central is: "Admins""Users". That would be fine except that I need a way to split calendar editing from administration. One option...
View ArticleCelebrity Deathmatch - Who would win in a fight?
I have been watching Agents of shield on television recently and abit annoyed that we do not actually see any of the Avengers coming in to the story line for a cameo. So that got me thinking who would...
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