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Are you KIDDING ME.....!!!

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Is there any way to create an alert for a group that I have created in NCM? I pulling my hair out on how to do this. I have tried both the Basic and Advanced Alert Manager. Even had a Solarwinds S-Rep help add he could not figure it out. This is insane! For a product that cost this much it should be easy to do this. I have watch video upon video and read article upon article trying to find a "simple", like PRTG (notice how I quoted the word simple. Hopefully Solarwinds reps are reading this and get the idea that they need to make their product simple) way to do this.

 

I have been in this field for nearly 15 years and never seen a product that is so bloated with add-ons, SQL configs (which is slow on retrieving historical data) and just general interface ****. This product was designed to be difficult so that you will buy into their Professional Services. ROI is dependent on TCO. PRTG is one third the cost and can do anything the Solarwinds Orion can do and in a single pane of glass. I have spent nearly 40+ hours working on getting basic alerting to work to some capacity and my PRTG (trial of course) is up an running monitoring everything in my environment with alerts and dependencies. It took me half a day to setup and configure PRTG. I had a co-worker who never saw PRTG let alone heard of it and he was able to figure it out in minutes. No jumping around the web interface and logging into your SAM server to make adjustments. The PRTG for Android / iOS is also free, Solarwinds Mobile Admin, $670 per seat. SLAP!

 

This product is clearly way over rated and people are falling for their marketing. I doubt very much that I will renew come later this year. Oh, and just their renewal fee would pay for PRTG (unlimited) and maintenance for one year. WOW! Can I say it again, ROI is dependent on TCO! Please note that I had several other admins and engineers try to do what I am requesting and they are besides them selves. Thank you listening to my rant hope it has been enjoyable.


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